:root{
  --navy:#0b1f33;
  --navy-2:#12324f;
  --gold:#d5ad46;
  --gold-soft:#f6ead0;
  --ink:#182433;
  --muted:#607083;
  --bg:#f5f7fa;
  --panel:#ffffff;
  --line:#dce3ea;
  --success:#176b4d;
  --success-bg:#eaf7f1;
  --danger:#a33b3b;
  --radius:16px;
  --shadow:0 14px 40px rgba(18,38,63,.08);
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  margin:0;
  background:var(--bg);
  color:var(--ink);
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  line-height:1.55;
  -webkit-font-smoothing:antialiased;
}
a{color:inherit}
.wrap{width:min(1120px,calc(100% - 40px));margin:auto}

.nav{
  position:sticky;top:0;z-index:50;
  background:rgba(255,255,255,.96);
  backdrop-filter:blur(14px);
  border-bottom:1px solid var(--line);
}
.nav-in{min-height:72px;display:flex;align-items:center;justify-content:space-between;gap:28px}
.brand{
  color:var(--navy);font-weight:800;letter-spacing:-.02em;text-decoration:none;
  font-size:1.05rem;white-space:nowrap;
}
.nav-links{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.nav-links a{
  color:#46566a;text-decoration:none;font-size:.92rem;font-weight:650;
  padding:9px 12px;border-radius:10px;
}
.nav-links a:hover{background:#eef3f7;color:var(--navy)}

.hero{
  padding:76px 0 58px;
  background:linear-gradient(135deg,#fff 0%,#f7f9fb 58%,#eef3f7 100%);
  border-bottom:1px solid var(--line);
}
.eyebrow{
  display:inline-flex;align-items:center;
  color:#7a5b12;background:var(--gold-soft);border:1px solid #ead39b;
  font-weight:800;letter-spacing:.06em;text-transform:uppercase;font-size:.72rem;
  padding:6px 10px;border-radius:999px;
}
.hero h1{
  font-size:clamp(2.25rem,5vw,4.7rem);line-height:1.02;letter-spacing:-.045em;
  margin:.35em 0 .24em;max-width:900px;color:var(--navy);
}
.hero p{
  font-size:clamp(1.02rem,2vw,1.23rem);color:var(--muted);max-width:760px;margin:0;
}
.actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:8px;
  border-radius:11px;padding:13px 18px;text-decoration:none;
  border:1px solid transparent;font-weight:800;cursor:pointer;font:inherit;
  min-height:48px;transition:transform .12s ease,box-shadow .12s ease,background .12s ease;
}
.btn:hover{transform:translateY(-1px)}
.btn-primary{background:var(--navy);color:white;box-shadow:0 8px 20px rgba(11,31,51,.16)}
.btn-primary:hover{background:var(--navy-2)}
.btn-secondary{border-color:#c9d4df;color:var(--navy);background:white}
.btn-secondary:hover{background:#f8fafc}

.section{padding:64px 0}
.section h2{font-size:clamp(1.75rem,3.6vw,2.7rem);line-height:1.1;letter-spacing:-.03em;margin:0 0 12px;color:var(--navy)}
.section-lead{color:var(--muted);max-width:760px;margin:0 0 28px}
.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.grid.two{grid-template-columns:repeat(2,1fr)}
.card{
  background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);
  padding:24px;box-shadow:var(--shadow);
}
.card h3{margin:0 0 8px;color:var(--navy);font-size:1.08rem}
.card p{margin:0;color:var(--muted)}
.kicker{
  display:inline-flex;color:#7a5b12;background:var(--gold-soft);
  border:1px solid #ead39b;border-radius:999px;padding:5px 10px;
  font-size:.72rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase;margin-bottom:10px;
}
.steps{counter-reset:step;display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.step{counter-increment:step;position:relative;padding-top:58px}
.step:before{
  content:counter(step);position:absolute;top:20px;left:24px;width:28px;height:28px;border-radius:9px;
  display:grid;place-items:center;background:var(--navy);color:white;font-weight:800;
}

.form-shell{display:grid;grid-template-columns:.78fr 1.22fr;gap:28px;align-items:start}
.form-copy{position:sticky;top:96px}
.form{
  background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);
  padding:26px;box-shadow:var(--shadow);
}
.row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.field{display:flex;flex-direction:column;gap:7px;margin-bottom:17px}
.field label{font-size:.92rem;color:#334457;font-weight:750}
.field input,.field select,.field textarea{
  width:100%;border:1px solid #c8d3df;border-radius:11px;padding:13px 14px;
  background:#fff;color:var(--ink);font:inherit;min-height:48px;
}
.field input:focus,.field select:focus,.field textarea:focus{
  outline:3px solid rgba(45,105,160,.13);border-color:#6d95b8;
}
.field textarea{min-height:120px;resize:vertical}
.field small,.helper{color:var(--muted);font-size:.88rem}
.check{display:flex;gap:10px;align-items:flex-start;color:var(--muted);font-size:.9rem}
.notice{
  padding:13px 14px;border-radius:11px;background:var(--success-bg);
  border:1px solid #b9ddcf;color:var(--success);font-size:.94rem;display:none;font-weight:650;
}
.notice.show{display:block}
.hidden{position:absolute!important;left:-9999px!important}

.workflow-page .hero{padding:46px 0 34px}
.workflow-page .hero h1{font-size:clamp(2rem,4vw,3.35rem);max-width:760px}
.workflow-page .hero p{font-size:1.03rem;max-width:680px}
.workflow-shell{width:min(720px,calc(100% - 40px));margin:0 auto}
.workflow-card{
  background:#fff;border:1px solid var(--line);border-radius:18px;padding:28px;
  box-shadow:var(--shadow);
}
.workflow-card h2{margin:0 0 8px;color:var(--navy);font-size:1.55rem;letter-spacing:-.02em}
.workflow-card>p{margin:0 0 22px;color:var(--muted)}
.workflow-note{
  display:flex;gap:10px;align-items:flex-start;background:#f6f9fc;border:1px solid #dce6ef;
  padding:13px 14px;border-radius:12px;color:#4e6074;font-size:.9rem;margin:0 0 20px;
}
.workflow-note strong{color:var(--navy)}
.simple-choices select{font-size:1rem;font-weight:650}
.form .actions{margin-top:18px}
.form .actions .btn{min-width:180px}
.status-help{font-size:.86rem;color:var(--muted);margin-top:-8px;margin-bottom:18px}

.list{margin:0;padding-left:1.1rem;color:var(--muted)}
.list li{margin:.45rem 0}
.price{font-size:2.1rem;color:var(--navy);margin:.2rem 0;font-weight:850}
.muted{color:var(--muted)}
footer{border-top:1px solid var(--line);padding:30px 0;color:var(--muted);font-size:.86rem;background:#fff}
.footer-in{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap}

@media(max-width:850px){
  .wrap{width:min(100% - 28px,1120px)}
  .nav-in{min-height:64px;align-items:flex-start;flex-direction:column;gap:4px;padding:12px 0}
  .nav-links{
    display:flex!important;width:100%;overflow-x:auto;flex-wrap:nowrap;gap:4px;
    padding-bottom:2px;scrollbar-width:none;
  }
  .nav-links::-webkit-scrollbar{display:none}
  .nav-links a{white-space:nowrap;padding:8px 10px}
  .grid,.steps,.grid.two,.form-shell{grid-template-columns:1fr}
  .form-copy{position:static}
  .row{grid-template-columns:1fr}
  .hero{padding:52px 0 42px}
  .hero h1{font-size:clamp(2.15rem,11vw,3.4rem)}
  .section{padding:46px 0}
  .form,.workflow-card{padding:20px}
  .workflow-page .hero{padding:34px 0 28px}
  .workflow-page .nav-in{min-height:58px;justify-content:center}
  .workflow-page .brand{font-size:1rem}
}


/* BMC family / venture finder */
.family-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.family-card{
  display:block;background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px;
  text-decoration:none;box-shadow:var(--shadow);transition:transform .12s ease,border-color .12s ease;
}
.family-card:hover{transform:translateY(-2px);border-color:#aebdca}
.family-card .family-label{font-size:.76rem;text-transform:uppercase;letter-spacing:.06em;color:#7a5b12;font-weight:850;margin-bottom:8px}
.family-card h3{margin:0 0 7px;color:var(--navy);font-size:1.15rem}
.family-card p{margin:0;color:var(--muted);font-size:.94rem}
.family-card .family-open{display:block;margin-top:16px;color:#315f8b;font-size:.9rem;font-weight:800}

.finder-panel{
  background:#fff;border:1px solid var(--line);border-radius:18px;padding:26px;
  box-shadow:var(--shadow);margin-bottom:34px;
}
.finder-field{max-width:720px}
.finder-field input{font-size:1.05rem}
.family-jumps{display:flex;gap:8px;flex-wrap:wrap;margin:8px 0 0}
.family-jumps a{
  text-decoration:none;border:1px solid #cfd9e3;background:#f8fafc;color:#3b526a;
  padding:8px 11px;border-radius:999px;font-size:.84rem;font-weight:750;
}
.family-jumps a:hover{background:#eef3f7}
.search-count{color:var(--muted);font-size:.88rem;margin:14px 0 0}
.venture-family{padding:30px 0;border-top:1px solid var(--line)}
.venture-family:first-child{border-top:0}
.family-head{display:flex;align-items:flex-end;justify-content:space-between;gap:22px;margin-bottom:18px}
.family-head h2{margin:5px 0 6px;color:var(--navy);font-size:1.75rem;letter-spacing:-.025em}
.family-head p{margin:0;color:var(--muted);max-width:720px}
.family-count{white-space:nowrap;color:#6b7b8e;background:#edf2f6;padding:6px 10px;border-radius:999px;font-size:.8rem;font-weight:800}
.venture-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.venture-card{
  display:flex;flex-direction:column;min-height:154px;background:#fff;border:1px solid var(--line);
  border-radius:14px;padding:18px;text-decoration:none;transition:transform .12s ease,border-color .12s ease,box-shadow .12s ease;
}
.venture-card:hover{transform:translateY(-2px);border-color:#aebdca;box-shadow:0 12px 28px rgba(18,38,63,.08)}
.venture-name{font-weight:850;color:var(--navy);font-size:1rem;line-height:1.25}
.venture-offer{color:var(--muted);font-size:.9rem;margin-top:7px;line-height:1.4}
.venture-link{margin-top:auto;padding-top:15px;color:#315f8b;font-size:.86rem;font-weight:800}
.empty-state{background:#fff;border:1px solid var(--line);border-radius:16px;padding:28px;text-align:center}
.empty-state h2{color:var(--navy);margin-top:0}

@media(max-width:850px){
  .family-grid,.venture-grid{grid-template-columns:1fr}
  .family-head{align-items:flex-start;flex-direction:column}
  .family-count{white-space:normal}
  .venture-card{min-height:auto}
}


/* Polished customer service fronts */
.service-page{background:#fbfaf7}
.service-page .nav{background:rgba(255,255,255,.97)}
.service-page .hero{background:linear-gradient(140deg,#fff 0%,#fbf8f1 56%,#f1f5f8 100%);padding:72px 0}
.service-hero-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:42px;align-items:center}
.service-hero-copy h1{font-size:clamp(2.5rem,5.4vw,5rem);max-width:760px}
.service-hero-copy p{max-width:680px}
.service-hero-card{
  position:relative;overflow:hidden;min-height:420px;border-radius:28px;padding:28px;
  background:linear-gradient(145deg,#15324d,#244b6b 55%,#c89f45);
  color:#fff;box-shadow:0 28px 70px rgba(24,45,68,.18);
  display:flex;flex-direction:column;justify-content:flex-end;
}
.service-hero-card:before{
  content:"";position:absolute;width:260px;height:260px;border-radius:50%;
  background:rgba(255,255,255,.13);top:-70px;right:-70px;
}
.service-hero-card:after{
  content:"";position:absolute;width:170px;height:170px;border-radius:50%;
  background:rgba(255,255,255,.08);bottom:70px;left:-65px;
}
.service-hero-card>*{position:relative;z-index:1}
.service-hero-card .mini{font-size:.78rem;text-transform:uppercase;letter-spacing:.08em;font-weight:850;opacity:.76}
.service-hero-card h2{font-size:2rem;line-height:1.05;margin:9px 0 12px;color:#fff}
.service-hero-card p{color:rgba(255,255,255,.82);margin:0}
.service-trust-row{display:flex;gap:14px;flex-wrap:wrap;margin-top:22px}
.service-trust-pill{
  display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);
  padding:9px 12px;border-radius:999px;color:#495a6d;font-size:.86rem;font-weight:700;
}
.service-section-head{max-width:720px;margin-bottom:26px}
.service-section-head h2{margin-bottom:10px}
.service-card-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.service-card{
  background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 10px 30px rgba(18,38,63,.055)
}
.service-card .num{
  width:32px;height:32px;border-radius:10px;display:grid;place-items:center;background:#edf3f7;
  color:var(--navy);font-size:.86rem;font-weight:900;margin-bottom:16px;
}
.service-card h3{margin:0 0 8px;color:var(--navy);font-size:1.08rem}
.service-card p{margin:0;color:var(--muted)}
.reassure-strip{
  background:#102b43;color:#fff;border-radius:24px;padding:28px 30px;display:grid;
  grid-template-columns:1.2fr .8fr;gap:26px;align-items:center;
}
.reassure-strip h2{color:#fff;margin:0 0 8px}
.reassure-strip p{margin:0;color:rgba(255,255,255,.76)}
.reassure-list{display:grid;gap:9px}
.reassure-list div{background:rgba(255,255,255,.08);padding:11px 13px;border-radius:12px;font-size:.9rem}
.service-form-section{background:#f1f5f7;border-top:1px solid #e2e8ee;border-bottom:1px solid #e2e8ee}
.service-page .form{box-shadow:0 18px 45px rgba(18,38,63,.08)}
@media(max-width:850px){
  .service-hero-grid,.service-card-grid,.reassure-strip{grid-template-columns:1fr}
  .service-hero-card{min-height:280px}
  .service-page .hero{padding:46px 0}
}


/* Editorial customer experience v5 */
.editorial-site{
  --cream:#f7f3ea;
  --cream-2:#eee7da;
  --charcoal:#1c252b;
  --sage:#758276;
  --lavender:#d7d1e8;
  --lavender-deep:#5f5875;
  --warm:#b38b50;
  background:var(--cream);
  color:var(--charcoal);
}
.editorial-site .nav{
  position:relative;background:transparent;border-bottom:0;backdrop-filter:none;
}
.editorial-site .nav-in{min-height:86px}
.editorial-site .brand{
  font-family:Georgia,"Times New Roman",serif;font-size:1.22rem;color:var(--charcoal);
  letter-spacing:-.02em;
}
.editorial-site .nav-links a{color:#536067}
.editorial-site .nav-links a:hover{background:rgba(255,255,255,.55);color:var(--charcoal)}

.editorial-hero{
  padding:36px 0 86px;
  background:
    radial-gradient(circle at 86% 10%,rgba(215,209,232,.62),transparent 29%),
    radial-gradient(circle at 5% 86%,rgba(179,139,80,.12),transparent 28%),
    var(--cream);
}
.editorial-hero-grid{
  display:grid;grid-template-columns:1.08fr .92fr;gap:56px;align-items:center;
}
.editorial-kicker{
  color:var(--lavender-deep);font-weight:800;text-transform:uppercase;letter-spacing:.09em;
  font-size:.73rem;margin-bottom:18px;
}
.editorial-hero h1,.editorial-site .section h2,.editorial-site .request-card h2{
  font-family:Georgia,"Times New Roman",serif;
  color:var(--charcoal);font-weight:500;letter-spacing:-.045em;
}
.editorial-hero h1{
  font-size:clamp(3rem,6.8vw,6.3rem);line-height:.94;margin:0 0 24px;max-width:850px;
}
.editorial-hero p{
  color:#59656b;font-size:clamp(1.03rem,1.8vw,1.23rem);max-width:670px;line-height:1.7;
}
.editorial-site .btn{
  border-radius:999px;padding:14px 22px;min-height:50px;
}
.editorial-site .btn-primary{background:var(--charcoal);color:white;box-shadow:none}
.editorial-site .btn-primary:hover{background:#11191d}
.editorial-site .btn-secondary{background:transparent;border-color:#b9b3aa;color:var(--charcoal)}
.editorial-site .eyebrow,.editorial-site .kicker{
  background:transparent;border:0;padding:0;color:var(--lavender-deep);letter-spacing:.09em;
}
.editorial-visual{
  min-height:520px;position:relative;border-radius:120px 24px 120px 24px;
  background:linear-gradient(145deg,#d8d2e7,#c5d0c4 58%,#ead9bd);
  overflow:hidden;box-shadow:0 30px 80px rgba(34,39,43,.12);
}
.editorial-visual:before{
  content:"";position:absolute;inset:8% 12% auto auto;width:52%;aspect-ratio:1;border-radius:50%;
  background:rgba(255,255,255,.45);
}
.editorial-visual:after{
  content:"";position:absolute;left:8%;bottom:8%;width:48%;height:36%;border-radius:90px 18px 90px 18px;
  background:rgba(255,255,255,.6);
}
.visual-copy{
  position:absolute;left:10%;bottom:10%;z-index:2;width:64%;padding:24px;
  background:rgba(255,255,255,.88);backdrop-filter:blur(12px);border-radius:22px;
}
.visual-copy small{display:block;text-transform:uppercase;letter-spacing:.1em;font-weight:800;color:#68756c;margin-bottom:8px}
.visual-copy strong{display:block;font-family:Georgia,"Times New Roman",serif;font-size:1.55rem;line-height:1.12;font-weight:500;color:var(--charcoal)}
.visual-copy span{display:block;color:#647076;margin-top:10px;font-size:.92rem}

.editorial-section{padding:82px 0}
.editorial-section.alt{background:#fffdf8}
.editorial-intro{max-width:760px;margin-bottom:34px}
.editorial-intro h2{font-size:clamp(2.2rem,4.5vw,4rem);line-height:1.02;margin:0 0 14px}
.editorial-intro p{color:#657178;font-size:1.05rem}

.category-tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.category-tile{
  appearance:none;border:1px solid #d7d0c7;background:rgba(255,255,255,.68);text-align:left;
  border-radius:22px;padding:22px;cursor:pointer;min-height:142px;transition:.15s ease;
  color:var(--charcoal);
}
.category-tile:hover,.category-tile.is-selected{
  transform:translateY(-2px);border-color:#968cae;background:#fff;box-shadow:0 16px 40px rgba(34,39,43,.08)
}
.category-tile.is-selected{outline:3px solid rgba(150,140,174,.16)}
.category-tile .tile-icon{
  width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:var(--lavender);
  color:var(--lavender-deep);font-weight:900;margin-bottom:18px;font-size:.9rem;
}
.category-tile strong{display:block;font-size:1rem;margin-bottom:5px}
.category-tile span{display:block;color:#6b7478;font-size:.9rem;line-height:1.45}

.request-shell{width:min(820px,calc(100% - 36px));margin:auto}
.request-card{
  background:#fffdf8;border:1px solid #ded7ce;border-radius:30px;padding:clamp(24px,5vw,48px);
  box-shadow:0 24px 70px rgba(44,47,49,.08);
}
.request-card h2{font-size:clamp(2rem,4vw,3.45rem);line-height:1.02;margin:0 0 12px}
.request-card .lead{color:#697378;margin:0 0 26px;max-width:650px}
.request-progress{display:flex;gap:8px;margin-bottom:28px}
.request-progress span{height:5px;flex:1;border-radius:999px;background:#e5dfd6}
.request-progress span.is-active{background:var(--lavender-deep)}
.request-step{display:none}
.request-step.is-active{display:block;animation:stepIn .18s ease}
@keyframes stepIn{from{opacity:.3;transform:translateY(5px)}to{opacity:1;transform:none}}
.request-question{
  font-family:Georgia,"Times New Roman",serif;font-weight:500;font-size:clamp(1.5rem,3vw,2.15rem);
  letter-spacing:-.025em;color:var(--charcoal);margin:0 0 8px;
}
.request-hint{color:#748087;margin:0 0 20px}
.editorial-site .field label{color:#4e595f;font-weight:700}
.editorial-site .field input,.editorial-site .field select,.editorial-site .field textarea{
  border:1px solid #d5cec5;background:#fffefa;border-radius:14px;padding:15px 16px;
}
.editorial-site .field textarea{min-height:170px}
.request-nav{display:flex;justify-content:space-between;gap:12px;margin-top:22px}
.request-nav .btn{min-width:130px}
.request-back{background:transparent;border:0;color:#687379;font:inherit;font-weight:700;cursor:pointer;padding:12px}
.request-back[hidden]{visibility:hidden}
.request-summary{
  background:#f4f0e8;border-radius:18px;padding:16px 18px;margin:18px 0;color:#576268;font-size:.92rem;
}

.service-explore-hero{
  padding:36px 0 62px;background:
    radial-gradient(circle at 90% 0%,rgba(215,209,232,.55),transparent 30%),
    var(--cream);
}
.service-explore-hero h1{
  font-family:Georgia,"Times New Roman",serif;font-size:clamp(3rem,7vw,6.2rem);
  line-height:.94;letter-spacing:-.05em;font-weight:500;max-width:900px;margin:14px 0 22px;
}
.service-explore-search{
  max-width:760px;background:#fff;border:1px solid #d9d2c9;border-radius:999px;padding:8px;
  display:flex;align-items:center;gap:8px;box-shadow:0 18px 50px rgba(41,44,46,.08);margin-top:30px;
}
.service-explore-search input{
  border:0!important;background:transparent!important;outline:0!important;box-shadow:none!important;
  padding:13px 16px!important;min-height:48px!important;font-size:1rem!important;flex:1;
}
.service-explore-search .btn{margin:0;white-space:nowrap}
.editorial-site .venture-family{border-top:0;padding:42px 0}
.editorial-site .family-head{align-items:flex-start}
.editorial-site .family-head h2{
  font-family:Georgia,"Times New Roman",serif;font-weight:500;font-size:clamp(2rem,4vw,3.1rem)
}
.editorial-site .family-count{background:#ece7de;color:#6d6860}
.editorial-site .venture-grid{gap:16px}
.editorial-site .venture-card{
  min-height:175px;border-radius:22px;border-color:#ddd6cd;background:#fffdf8;padding:22px;box-shadow:none;
}
.editorial-site .venture-card:hover{border-color:#aaa0ba;box-shadow:0 18px 40px rgba(43,45,47,.07)}
.editorial-site .venture-name{
  font-family:Georgia,"Times New Roman",serif;font-size:1.2rem;font-weight:500;color:var(--charcoal)
}
.editorial-site .venture-link{color:var(--lavender-deep)}
.editorial-site footer{background:var(--cream);border-color:#ded7ce}

@media(max-width:850px){
  .editorial-site .nav-in{min-height:70px;flex-direction:row;align-items:center}
  .editorial-site .nav-links{display:none!important}
  .editorial-hero{padding-top:18px}
  .editorial-hero-grid{grid-template-columns:1fr;gap:32px}
  .editorial-visual{min-height:330px;border-radius:64px 18px 64px 18px}
  .category-tiles{grid-template-columns:1fr 1fr}
  .service-explore-search{border-radius:24px;align-items:stretch;flex-direction:column}
  .service-explore-search .btn{width:100%}
}
@media(max-width:560px){
  .category-tiles{grid-template-columns:1fr}
  .request-card{border-radius:22px}
  .request-nav{align-items:stretch}
}


/* Conversion imagery + mobile-first v6 */
.hero-photo{
  position:relative;min-height:520px;border-radius:34px;overflow:hidden;
  box-shadow:0 28px 70px rgba(24,34,40,.14);background:#d9d3c9;
}
.hero-photo img{
  width:100%;height:100%;position:absolute;inset:0;object-fit:cover;object-position:center;
  display:block;
}
.hero-photo:after{
  content:"";position:absolute;inset:0;
  background:linear-gradient(180deg,rgba(18,24,28,.02) 25%,rgba(18,24,28,.48) 100%);
}
.hero-photo-card{
  position:absolute;left:24px;right:24px;bottom:24px;z-index:2;
  background:rgba(255,255,255,.92);backdrop-filter:blur(12px);
  padding:20px 22px;border-radius:18px;box-shadow:0 14px 36px rgba(0,0,0,.12)
}
.hero-photo-card small{
  display:block;text-transform:uppercase;letter-spacing:.09em;font-weight:850;
  color:#6a6178;font-size:.7rem;margin-bottom:7px
}
.hero-photo-card strong{
  display:block;font-family:Georgia,"Times New Roman",serif;font-weight:500;
  color:#1d252a;font-size:1.35rem;line-height:1.12
}
.hero-photo-card span{display:block;margin-top:7px;color:#677177;font-size:.9rem}

.customer-proof{
  display:flex;gap:18px;flex-wrap:wrap;margin-top:24px;color:#5f696e;font-size:.88rem;font-weight:700
}
.customer-proof span:before{content:"✓";margin-right:7px;color:#6f667e;font-weight:900}

.image-service-grid{
  display:grid;grid-template-columns:repeat(3,1fr);gap:18px
}
.image-service-card{
  position:relative;min-height:330px;border-radius:24px;overflow:hidden;text-decoration:none;
  box-shadow:0 18px 50px rgba(35,39,42,.10);background:#d8d4ce
}
.image-service-card img{
  position:absolute;inset:0;width:100%;height:100%;object-fit:cover;transition:transform .25s ease
}
.image-service-card:hover img{transform:scale(1.025)}
.image-service-card:after{
  content:"";position:absolute;inset:0;background:linear-gradient(180deg,transparent 25%,rgba(14,20,24,.72) 100%)
}
.image-service-card .image-card-copy{
  position:absolute;z-index:2;left:22px;right:22px;bottom:20px;color:white
}
.image-service-card strong{
  display:block;font-family:Georgia,"Times New Roman",serif;font-weight:500;font-size:1.45rem
}
.image-service-card span{display:block;margin-top:5px;color:rgba(255,255,255,.82);font-size:.9rem}

.mobile-sticky-cta{display:none}

.editorial-site .provider-footer-link{
  color:#6e7477;text-decoration:none;font-size:.84rem
}
.editorial-site .provider-footer-link:hover{text-decoration:underline}

@media(max-width:850px){
  .editorial-hero-grid{grid-template-columns:1fr}
  .editorial-hero h1{font-size:clamp(2.65rem,12.4vw,4.25rem);line-height:.95}
  .editorial-hero p{font-size:1rem;line-height:1.58}
  .hero-photo{min-height:360px;border-radius:24px}
  .hero-photo-card{left:14px;right:14px;bottom:14px;padding:16px}
  .image-service-grid{grid-template-columns:1fr}
  .image-service-card{min-height:280px}
  .editorial-section{padding:58px 0}
  .editorial-site .actions .btn{width:100%}
  .request-shell{width:min(100% - 20px,820px)}
  .request-card{padding:22px 18px}
  .category-tiles{grid-template-columns:1fr}
  .category-tile{min-height:auto}
  .row{grid-template-columns:1fr}
  body.editorial-site{padding-bottom:76px}
  .mobile-sticky-cta{
    display:flex;position:fixed;left:12px;right:12px;bottom:12px;z-index:100;
    padding:10px;background:rgba(255,253,248,.94);backdrop-filter:blur(12px);
    border:1px solid #d8d0c6;border-radius:18px;box-shadow:0 14px 36px rgba(0,0,0,.15)
  }
  .mobile-sticky-cta .btn{width:100%;min-height:52px}
}
@media(max-width:560px){
  .wrap{width:min(100% - 24px,1120px)}
  .editorial-site .nav-in{min-height:64px;padding:10px 0}
  .editorial-site .brand{font-size:1.05rem}
  .editorial-hero{padding:18px 0 48px}
  .editorial-kicker{font-size:.66rem;margin-bottom:13px}
  .editorial-hero h1{font-size:clamp(2.55rem,13.2vw,3.7rem)}
  .editorial-hero-grid{gap:26px}
  .hero-photo{min-height:320px}
  .request-question{font-size:1.45rem}
  .request-nav{position:sticky;bottom:82px;background:#fffdf8;padding-top:10px}
}


/* Customer clarity + motion v7 */
.editorial-site .nav{
  transition:background .22s ease,box-shadow .22s ease,border-color .22s ease;
}
.editorial-site .nav.is-scrolled{
  position:sticky;background:rgba(247,243,234,.94);backdrop-filter:blur(16px);
  box-shadow:0 10px 34px rgba(31,35,38,.07);border-bottom:1px solid rgba(191,183,173,.55);
}
.customer-hero{
  padding:44px 0 88px;
  background:
    radial-gradient(circle at 92% 8%,rgba(215,209,232,.68),transparent 29%),
    radial-gradient(circle at 8% 92%,rgba(188,205,188,.42),transparent 27%),
    var(--cream);
}
.customer-hero h1{
  font-family:Georgia,"Times New Roman",serif;
  font-size:clamp(3.3rem,7.1vw,6.8rem);line-height:.92;letter-spacing:-.055em;
  font-weight:500;color:var(--charcoal);margin:0 0 22px;max-width:900px;
}
.customer-hero .hero-sub{
  color:#5f6a70;font-size:clamp(1.06rem,1.8vw,1.25rem);line-height:1.62;
  max-width:690px;margin:0 0 28px;
}
.hero-problem-form{
  display:flex;gap:8px;align-items:center;max-width:720px;background:#fff;
  border:1px solid #d6cec4;border-radius:999px;padding:8px;
  box-shadow:0 20px 55px rgba(35,39,42,.10);
}
.hero-problem-form input{
  flex:1;border:0;background:transparent;outline:0;padding:14px 16px;
  min-width:0;font:inherit;font-size:1rem;color:var(--charcoal);
}
.hero-problem-form input::placeholder{color:#8a8f91}
.hero-problem-form .btn{flex:0 0 auto;margin:0}
.microcopy{font-size:.83rem;color:#727b7f;margin-top:10px}
.section-band{
  position:relative;overflow:hidden;
}
.section-band:before{
  content:"";position:absolute;width:360px;height:360px;border-radius:50%;
  background:rgba(215,209,232,.22);right:-160px;top:-180px;pointer-events:none;
}
.soft-panel{
  background:#e9eee8;border-radius:32px;padding:clamp(26px,5vw,52px);
}
.soft-panel .editorial-intro{margin-bottom:28px}

/* Scroll reveal */
.js-motion .reveal-item{
  opacity:0;transform:translateY(24px);
  transition:opacity .65s cubic-bezier(.2,.7,.2,1),transform .65s cubic-bezier(.2,.7,.2,1);
  transition-delay:var(--reveal-delay,0ms);
}
.js-motion .reveal-item.reveal-left{transform:translateX(-28px)}
.js-motion .reveal-item.reveal-right{transform:translateX(28px)}
.js-motion .reveal-item.is-visible{opacity:1;transform:translate(0,0)}
.hero-photo img{will-change:transform;transform:scale(1.035)}
.image-service-card{transition:transform .22s ease,box-shadow .22s ease}
.image-service-card:hover{transform:translateY(-5px);box-shadow:0 24px 58px rgba(35,39,42,.14)}
.editorial-site .card{transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}
.editorial-site .card:hover{transform:translateY(-4px);box-shadow:0 20px 46px rgba(31,36,39,.09);border-color:#c8bfcf}

@media(max-width:850px){
  .customer-hero{padding:24px 0 54px}
  .customer-hero h1{font-size:clamp(2.8rem,13.4vw,4.25rem)}
  .hero-problem-form{border-radius:22px;display:grid;grid-template-columns:1fr;padding:10px}
  .hero-problem-form input{min-height:54px;padding:12px 14px}
  .hero-problem-form .btn{width:100%;min-height:52px}
  .soft-panel{border-radius:24px}
}
@media(prefers-reduced-motion:reduce){
  *,*:before,*:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}
  .js-motion .reveal-item{opacity:1!important;transform:none!important}
}


/* Audience switch v9 */
.audience-switch{
  display:inline-flex;align-items:center;gap:4px;padding:4px;
  background:rgba(255,255,255,.72);border:1px solid #d8d0c6;border-radius:999px;
  box-shadow:0 8px 24px rgba(28,35,40,.06);
}
.audience-switch a{
  text-decoration:none!important;padding:8px 13px!important;border-radius:999px!important;
  font-size:.84rem!important;font-weight:800!important;color:#5f686d!important;white-space:nowrap;
}
.audience-switch a.is-active{
  background:#1c252b!important;color:#fff!important;
}
.audience-switch a:not(.is-active):hover{
  background:#f0ebe4!important;color:#1c252b!important;
}
.nav-tools{display:flex;align-items:center;gap:10px}
@media(max-width:850px){
  .nav-tools{width:100%;justify-content:space-between;gap:8px}
  .audience-switch{margin-left:auto}
  .audience-switch a{padding:7px 10px!important;font-size:.76rem!important}
}
@media(max-width:560px){
  .nav-in{gap:8px!important}
  .nav-tools{align-items:center}
  .audience-switch a{padding:7px 8px!important}
}


/* Provider conversion funnel v11 */
.provider-funnel{position:relative}
.provider-progress{
  position:fixed;right:18px;top:50%;transform:translateY(-50%);z-index:70;
  display:flex;flex-direction:column;align-items:center;gap:8px
}
.provider-progress-track{width:3px;height:190px;background:rgba(28,37,43,.12);border-radius:999px;overflow:hidden}
.provider-progress-fill{width:100%;height:0;background:var(--lavender-deep);border-radius:999px;transition:height .35s ease}
.provider-progress-label{writing-mode:vertical-rl;transform:rotate(180deg);font-size:.62rem;letter-spacing:.12em;text-transform:uppercase;color:#7c7770;font-weight:800}

.provider-story{
  display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:clamp(28px,6vw,76px);align-items:center
}
.provider-story.reverse .provider-story-copy{order:2}
.provider-story.reverse .provider-story-visual{order:1}
.provider-story-copy{max-width:600px}
.provider-story-copy h2{
  font-family:Georgia,"Times New Roman",serif;font-size:clamp(2.35rem,4.7vw,4.8rem);
  line-height:.98;letter-spacing:-.045em;font-weight:500;margin:0 0 18px;color:var(--charcoal)
}
.provider-story-copy p{font-size:1.04rem;line-height:1.68;color:#5f696e}
.provider-story-visual{position:relative}

.provider-photo-mosaic{
  display:grid;grid-template-columns:1.08fr .92fr;grid-template-rows:1fr 1fr;gap:12px;min-height:560px
}
.provider-photo-mosaic figure{margin:0;position:relative;overflow:hidden;border-radius:26px;background:#d8d3cb;box-shadow:0 20px 55px rgba(27,33,37,.12)}
.provider-photo-mosaic figure:first-child{grid-row:1 / span 2}
.provider-photo-mosaic img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .7s cubic-bezier(.2,.7,.2,1)}
.provider-photo-mosaic figure:hover img{transform:scale(1.035)}
.provider-photo-mosaic figcaption{
  position:absolute;left:14px;bottom:14px;right:14px;background:rgba(255,255,255,.9);
  backdrop-filter:blur(10px);padding:10px 12px;border-radius:12px;font-size:.78rem;font-weight:800;color:#333
}

.provider-pain-list{display:grid;gap:12px;margin-top:26px}
.provider-pain{
  display:grid;grid-template-columns:42px 1fr;gap:14px;align-items:start;padding:15px 0;border-top:1px solid #ddd6cd
}
.provider-pain:first-child{border-top:0}
.provider-pain .mark{
  width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#f0e7e1;
  color:#8a5548;font-weight:900
}
.provider-pain strong{display:block;font-size:1rem;margin-bottom:3px}
.provider-pain span{color:#697176;font-size:.92rem;line-height:1.5}

.provider-compare{
  display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:28px
}
.provider-compare-col{border-radius:26px;padding:clamp(22px,4vw,36px);border:1px solid #ddd6cd}
.provider-compare-col.old{background:#f1ece6}
.provider-compare-col.new{background:#e8efe8}
.provider-compare-col h3{font-family:Georgia,"Times New Roman",serif;font-size:1.6rem;margin:0 0 18px}
.provider-compare-row{display:grid;grid-template-columns:28px 1fr;gap:10px;padding:11px 0;border-top:1px solid rgba(28,37,43,.1);font-size:.94rem;line-height:1.48}
.provider-compare-row:first-of-type{border-top:0}
.provider-compare-row b{font-size:1rem}

.provider-lead-demo{
  display:grid;grid-template-columns:.9fr 1.1fr;gap:clamp(24px,5vw,64px);align-items:center
}
.provider-phone{
  max-width:390px;margin:auto;background:#151c21;border-radius:42px;padding:12px;
  box-shadow:0 32px 80px rgba(20,24,28,.22);transform:rotate(-1.5deg)
}
.provider-phone-screen{background:#f9f6ef;border-radius:32px;padding:24px;min-height:570px}
.provider-phone-top{display:flex;justify-content:space-between;align-items:center;font-size:.72rem;color:#7b7f82;margin-bottom:26px}
.provider-job-badge{display:inline-block;background:#e7eee7;color:#415a45;font-size:.7rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase;padding:7px 10px;border-radius:999px;margin-bottom:14px}
.provider-phone h3{font-family:Georgia,"Times New Roman",serif;font-size:2rem;line-height:1.05;margin:0 0 10px}
.provider-job-meta{display:grid;gap:9px;margin:22px 0}
.provider-job-meta div{display:flex;justify-content:space-between;gap:15px;padding:11px 0;border-top:1px solid #ddd6cd;font-size:.9rem}
.provider-job-meta span{color:#747a7d}
.provider-phone-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:24px}
.provider-phone-actions button{border:0;border-radius:14px;padding:14px;font:inherit;font-weight:900}
.provider-phone-actions .pass{background:#ebe6df;color:#555}
.provider-phone-actions .accept{background:#1c252b;color:#fff}

.provider-decision-path{display:grid;gap:18px}
.provider-step{
  display:grid;grid-template-columns:54px 1fr;gap:16px;padding:22px;border:1px solid #ddd6cd;border-radius:22px;background:#fffdf8;
  transition:transform .25s ease,border-color .25s ease,box-shadow .25s ease
}
.provider-step.is-active{transform:translateX(8px);border-color:#aaa0ba;box-shadow:0 16px 40px rgba(30,34,37,.08)}
.provider-step-num{width:46px;height:46px;border-radius:50%;display:grid;place-items:center;background:#ebe6f0;color:#665d75;font-weight:900}
.provider-step h3{margin:2px 0 5px;font-size:1.05rem}
.provider-step p{margin:0;color:#697176;font-size:.92rem;line-height:1.5}

.provider-proof-band{
  position:relative;overflow:hidden;background:#1c252b;color:#fff;border-radius:34px;padding:clamp(32px,7vw,72px)
}
.provider-proof-band:before{
  content:"";position:absolute;width:420px;height:420px;border-radius:50%;right:-180px;top:-210px;background:rgba(215,209,232,.14)
}
.provider-proof-band>*{position:relative;z-index:1}
.provider-proof-band h2{font-family:Georgia,"Times New Roman",serif;color:#fff;font-size:clamp(2.4rem,5vw,4.8rem);line-height:.98;max-width:850px}
.provider-proof-band p{color:rgba(255,255,255,.76);max-width:760px;font-size:1.03rem;line-height:1.65}
.provider-proof-points{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:28px}
.provider-proof-point{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);border-radius:18px;padding:20px}
.provider-proof-point strong{display:block;color:#fff;margin-bottom:6px}
.provider-proof-point span{color:rgba(255,255,255,.68);font-size:.9rem;line-height:1.45}

.provider-cta-band{
  display:grid;grid-template-columns:1.2fr .8fr;gap:24px;align-items:center;background:#ded8e9;border-radius:30px;padding:clamp(28px,5vw,48px)
}
.provider-cta-band h2{font-family:Georgia,"Times New Roman",serif;font-size:clamp(2rem,4vw,3.7rem);line-height:1;margin:0 0 12px}
.provider-cta-band p{margin:0;color:#5e6266}
.provider-cta-band .actions{justify-content:flex-end}

@media(max-width:1050px){.provider-progress{display:none}}
@media(max-width:850px){
  .provider-story,.provider-lead-demo,.provider-cta-band{grid-template-columns:1fr}
  .provider-story.reverse .provider-story-copy,.provider-story.reverse .provider-story-visual{order:initial}
  .provider-photo-mosaic{min-height:440px}
  .provider-compare{grid-template-columns:1fr}
  .provider-proof-points{grid-template-columns:1fr}
  .provider-cta-band .actions{justify-content:flex-start}
}
@media(max-width:560px){
  .provider-photo-mosaic{grid-template-columns:1fr 1fr;min-height:360px}
  .provider-phone{max-width:100%;transform:none}
  .provider-phone-screen{min-height:auto}
  .provider-step{grid-template-columns:42px 1fr;padding:18px}
  .provider-step-num{width:38px;height:38px}
}